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Frequently Asked Questions

We'll answer your What's That? questions and provide clarity to the terminology of the design industry. If you do not find the answer you are looking for, please contact us and we will be happy to help.


Q. What is graphic design?
A. Graphic design is the combination of text and images. Graphic design involves creation of logos, postcards, brochures, posters, banners, signage, flyers, greeting cards, etc.


Q.
What services does Graphix Two provide?
A. At Graphix Two we offer a wide variety of graphic design, marketing and printing services, from logo design, brochures, wedding invitations, event invitations, business cards, custom menu design and printing, large and small print runs, finishing services: binding, collating, folding, project concept and coordination and so much more. For more information, please contact us.


Q.
How do I get a quote on my project?
A. For free quotes, contact us. Provide the basic information to help get us started such as project type, size, quantity, printing quality. If you don’t know where to start email us and we’ll let you know what we will need to fulfill the quote.


Q.
Can I suggest my own ideas for the design?
A. You are always welcome to provide your own ideas and concepts; you know your business best.


Q. What turn-around do you provide?
A.
Due to the large amount of jobs we receive, standard turn-around is 4-5 business days. If the job is large, the turn-around time will be longer and we will inform you of the turn-around prior to production. If a rush job is required, we can discuss this with you.


Q. What if I already have something designed but am only looking for a printer?

A. We not only offer design and marketing services, but comprehensive printing services as well. If you require printing, contact us with the details and we will provide you with a price quote. For files that require no setup or formatting, discounts are available.


Q. What about the rights to the created design work?
A.
The rights to the work we create for you belong to you once the project has been fully paid for. We reserve the right to photograph and/or distribute or publish for our firms promotional and marketing needs any work we create for you, including mock-ups and comprehensive presentations, as samples for our portfolio, firm newsletter, brochures, slide presentations and similar media.


Q. Can I see samples of your work?

A. Yes. You can see logo, brochure, and other design samples of our work here. If you want further details, please contact us.


Q. What if I am not located in Sault Ste. Marie?
A.
Whether you are just a block away or across the country, Graphix Two will work by phone, mail, and internet to ensure you are getting the best service. We can provide proofs and product in a timely manner and will treat you like you were just next door. With today’s technology you’ll feel like you were meeting with us in person.


What’s that? The terminology of graphic design.

All industries have terms and phrases that are gibberish to people not in the industry. Graphix Two is here to help educate our clients, or those just stopping by, with some insightful definitions that we hope you will find useful.

pixel [pik-suhl, -sel] -noun

The basic unit of the composition of an image on a television screen, computer monitor, or similar display. The information stored for a single grid point in a digital image. The complete image is a rectangular array of pixels. Picture element.

vector [vek-ter] -noun

A method of electronically coding graphic images so that they are represented in lines rather than fixed bit maps, allowing an image, as on a computer display screen, to be rotated or proportionally scaled. The representation of separate shapes such as lines, polygons and text, and groups of such objects, as opposed to bitmaps. The advantage of vector graphics ("drawing") programs over bitmap ("paint") editors is that multiple overlapping elements can be manipulated independently without using different layers for each one. It is also easier to render an object at different sizes and to transform it in other ways without worrying about image resolution and pixels.

bitmap [bit-map] -noun

A set of bits that represents a graphic image, with each bit or group of bits corresponding to a pixel in the image. Optical scanners and fax machines convert text or pictures into bitmaps.

.gif (jif, gif) Graphic Interchange Format -graphics, file format

A service mark used for a raster-based format for storing files of color graphics. A digital image format generated specifically for computer use. Its resolution is usually very low (72 dpi, or that of your computer screen), making it undesirable for printing purposes.

.jpg (ja'peg') Joint Photographic Experts Group -graphics, file format

A JPEG (or JPG) file is created by choosing from a range of compression algorithms that trade image quality for size. The JPEG format is one of the image file formats supported by browsers. In addition to its wide use as a digital format for web images, .jpg files are commonly used to package commercial stock photos.

.eps Encapsulated PostScript -graphics, file format
A scaleable vector format that allows resolution independent resizing of vector images. EPS files are created with the Postscript language favored by printers because it enables files to print faster. It combines a postscript description of an illustration with a PICT preview for the screen. This format does not compress files - generally it makes them larger. It is best used to import graphics into professional page layout programs such as InDesign or Quark Xpress or for packaging/delivering press files.

font / typeface [font] -noun
A complete assortment of type of one style and size. A font is a set of printable or displayable text characters in a specific style and size. The type design for a set of fonts is the typeface and variations of this design form the typeface family. Thus, Arial is a typeface family, Arial Italic is a typeface, and Arial Italic 10-point is a font. In practice, font and typeface are often used without much precision, sometimes interchangeably.

 

What makes Graphix Two a great design and print house is our outstanding service and meticulous attention to detail.

Graphix Two custom designs quality logos, identity packages, one-off print designs, and restaurant menus for small and mid-sized businesses who wish to present a more polished image to their customers.

If you want to stand apart from your competition, well designed presentation and marketing materials are a solid investment for your business.


 
 
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